Contact EU Vape Box

Need help with product availability, warehouse selection, an existing order or delivery?

Send us a message and our team will help you find the most suitable solution.

SEND AN ENQUIRY

How Can We Help?

Product & Stock Enquiries

Ask about current stock, available flavours, minimum quantities and warehouse options before placing your order.

Order & Payment Support

Shipping & Delivery

Ask about estimated delivery times, warehouse locations, dispatch updates or a delayed parcel.

Business & Bulk Orders

Retailers and distributors can contact us for mixed-product orders, larger quantities and additional China warehouse supply options.

Send Us a Message

Please provide as much information as possible so that we can assist you quickly.

WhatsApp: +86 151 7776 7311

Contact Us on WhatsApp

WhatsApp is the fastest way to confirm stock, discuss flavours or ask about an existing order. WhatsApp:

When contacting us about an order, please include your order number and the email address used during checkout.

CHAT ON WHATSAPP

Frequently Asked Questions

What is the fastest way to contact you?

WhatsApp is normally the fastest option for stock checks, product questions and order updates.

Can I contact you before placing an order?

Yes. We recommend contacting us before payment if you need to confirm current stock, flavours, warehouse availability or delivery time.

Can individual customers contact you?

Yes. We support adult individual customers purchasing products for personal use, as well as retailers and distributors.

What should I include when asking about an existing order?

Please provide your order number, name and the email address or WhatsApp number used when placing the order.

Can I ask about products that are not shown on the website?

Yes. Additional China warehouse products are not displayed online. Send us the product name and required quantity, and we will check the available options.